# Fix issues with recovery phrase entry Source URL: https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/fix-issues-with-recovery-phrase-entry Updated: 2026-04-09T09:36:42.000Z Category: Blockstream App Section: Troubleshooting --- If you are trying to enter your recovery phrase to [restore a Bitcoin or Liquid wallet](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/set-up-transact-recover-your-wallet/restore-wallet) and you receive the **Invalid Recovery Phrase** error, it may help to review the reasons for this and possible solutions below. ## One or More Words Are Incorrect During the restore process, the Blockstream app will alert you to any word that you may have entered incorrectly: - **Mobile:** The word will be highlighted in red. - **Desktop:** The app will prevent you from proceeding to the next entry box. There are a few possible causes for this: - **Not lower case:** Re-enter the word in all lower case letters. - **Misspelling:** Correct the word's spelling based on your backup. - **Hidden punctuation:** Remove any spaces, tab breaks, periods, commas, etc. - **Copy-pasted:** Try manually typing the word instead (copy-paste can sometimes result in the wrong encoding). - **Backup not written down clearly:** For example, you have written down the word "_brush_" but your correct word is actually "_crush_". You may want to try similar-looking words from [the complete recovery phrase word list](https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt). ## One or More Words Are Missing Your recovery phrase may consist of 12, 24, or 27 words. If you have a different number of words, it means you are missing some and will need to locate them. ## Password Protected Is Incorrectly Enabled The **Password protected** option is only used for 27-word recovery phrases. If you do not have a 27-word recovery phrase and enable this option, you will receive the **Invalid Recovery Phrase** error. ## Words Are Correct But in the Wrong Order If all words entered are recognized as valid by the app, but are recorded in the wrong order: - **Mobile:** The app will show the **Invalid Recovery Phrase** error. - **Desktop:** The app will not progress after you click **Restore**. To restore access to your funds, you may be able to reorder the words using a wallet recovery service, but this is beyond the scope of support that we can provide. ## Recovery Phrase Does Not Match a Wallet on Our Server If all words have been accepted and you are still unable to proceed with the recovery due to the "[Wallet not found](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/fix-issues-with-recovery-phrase-entry)" message, the two most likely causes are: - **The** **recovery phrase** **is for a different network:** Make sure you are trying to restore the recovery phrase to the right network. The wallets for Bitcoin, Liquid, and Testnet in the Blockstream app are completely separate. - **The recovery phrase was created by different wallet software:** Recovery phrases generated by other wallet software (e.g. Electrum) are not compatible with the Blockstream app. You should retry with the original wallet software used to generate the recovery phrase. > **Tip:** If you have tried the above suggestions, still cannot restore, and are convinced your recovery phrase is correct, you are free to restore your recovery phrase to another platform (such as [Electrum](https://electrum.org/#home)). Make sure to select **BIP39** as the "Seed type" when restoring on Electrum. Navigation: Blockstream Help Center > Blockstream App > Fix issues with recovery phrase entry ## Related Articles in This Section - [Lost device with wallet access](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/lost-device-with-wallet-access) - [Lost recovery phrase](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/lost-recovery-phrase) - [Forgot wallet PIN](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/forgot-wallet-pin) - [Fix issues with recovery phrase entry](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/fix-issues-with-recovery-phrase-entry) (current) - [Fix invalid address error](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/fix-invalid-address-error) - [Fix insufficient funds error](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/fix-insufficient-funds-error) - [Fix issues with unexpected wallet balance](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/fix-issues-with-unexpected-wallet-balance) - [Lost access to 2FA method](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/lost-access-to-2fa-method) - [Submit log data for troubleshooting](https://helpcenter.dxp-frontend.devserver.app/blockstream-app/troubleshooting/submit-log-data-for-troubleshooting)