# Request support for Explorer API

Source URL: https://helpcenter.dxp-frontend.devserver.app/blockstream-explorer-api/use-explorer-api/request-support-for-explorer-api
Updated: 2026-04-09T09:36:16.000Z
Category: Blockstream Explorer API
Section: Use Explorer API

---

If you are experiencing any issue or have questions about how to use Blockstream Explorer API, you can request help from our support team. 

1. [Log in](http://dashboard.blockstream.info/) to your Explorer API account. At the bottom of the left-side navigation bar you will see the **Support** button.

![Support page on Blockstream Explorer API](https://storage.googleapis.com/blockstream_dev_tmp/content/blockstream-explorer-api/use-explorer-api/request-support-for-explorer-api/53376705151257.png)

1. You will be redirected to the **Support** page where you can click **Create Support Ticket**.
1. A right-side modal will open up. There you can describe your issue or inquiry. Please include as many details as possible, such as error message, network used, API key (aka Client) affected, error timestamp with time zone, etc.

![Support Ticket modal on the Blockstream Explorer API Support page](https://storage.googleapis.com/blockstream_dev_tmp/content/blockstream-explorer-api/use-explorer-api/request-support-for-explorer-api/53376689263641.png)

1. Click **Submit Ticket** to send your inquiry. Our support team will review your case and you will receive a response in the email associated with your Explorer API account.

Navigation: Blockstream Help Center > Blockstream Explorer API > Request support for Explorer API

## Related Articles in This Section
- [Make a REST API request with your API keys](https://helpcenter.dxp-frontend.devserver.app/blockstream-explorer-api/use-explorer-api/make-a-rest-api-request-with-your-api-keys)
- [Check your API usage](https://helpcenter.dxp-frontend.devserver.app/blockstream-explorer-api/use-explorer-api/check-your-api-usage)
- [Request an enterprise deployment](https://helpcenter.dxp-frontend.devserver.app/blockstream-explorer-api/use-explorer-api/request-an-enterprise-deployment)
- [Request support for Explorer API](https://helpcenter.dxp-frontend.devserver.app/blockstream-explorer-api/use-explorer-api/request-support-for-explorer-api) (current)